faq

Frequently asked questions

From most of our products – stick to our principles – avoiding unneccessary piling we do not have many on stock. Nevertheless we work with suppliers who we can get the raw material from in few days and the graphic design is also ready in a short time. Preparing the products will be taken place right after the payment is completed.

After e-mail enquiry we can give you the shortest deadline possible.

In Budapest and in the sorrounding area we deliver personally or by the help of bike courier, but sometimes we use the services of Hungarian Post (Magyar Posta Ltd.). Outside Budapest or abroad we deliver just by Hungarian Post.

We are able to refund products in perfect condition, unwashed and with existing invoice only.

When receiving the pack, please check it’s intactness. If the pack is spectacularly damaged and there is no record about it attached by the deliverer, do not take it over.

Under the product price of 20.000 HUF, the delivery is 1300 HUF inland, 8000 HUF overseas. If the amount of your order is above 20.000 HUF, the delivery is on us – free for you.

Our products are only made from natural materials, in great majority from organic cotton (from controlled origin). Specific information can be read from each product in the shop.

We recommend you to wash it inside out at 30°C.

You can buy the product(s) by money transfer in advance (account number: 11773092-12291821-00000000). If you have any kind of problem or queston, please do not hesitate to write an e-mail to this address: info@in-hand.eu.

IBAN: HU80117730921229182100000000

SWIFT code of OTP Bank: OTPVHUHB